Steel Dimension LLC Privacy Policy to reflect our commitment to protecting your privacy. We take the collection of personal information from our Users seriously and are committed to protecting each User’s privacy in accordance with this Privacy Policy. In this Privacy Policy, we use the term “User” to include any individual who accesses and uses any of the Services,

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Our agreements with certain business customers may contain provisions about the collection, use, storage and disposal of information collected through the Services and offline. If a provision of a customer agreement conflicts or otherwise is inconsistent with a provision of this Privacy Policy, then the provision of the customer agreement will prevail but solely to the extent of the conflict or inconsistency. Please contact info@SteelDimension.com with questions.

 

You may contact Steel Dimension LLC directly if you have any question regarding the Services or our privacy practices. Please send your query to privacy officer info@SteelDimension.com 

 

The data controller for the information you provide or that we collect pursuant to this Privacy Policy is Steel Dimension LLC

 

Once you leave our store’s website or are redirected to a third-party website or application, you are no longer governed by this Privacy Policy or our website’s Terms of Service.

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Acceptable Use Policy for Messaging 
 
The following content and behaviours are not permitted using 
Unified Voice : 
 
Sending Unsolicited Messages 
SMS recipients must have explicitly opted in to receiving messages from you. The 
opt in process must be clearly explained to customers in a manner in which the 
recipient was aware they would receive SMS messages. 
 
The following do not qualify as valid opt ins: 
 
Collecting the recipient's phone number for another purpose (such as for 
validating payments) but then sending messages to that recipient 
 
Purchasing, borrowing, renting, or otherwise obtaining the recipient's phone 
number or a lead list from a third party 
 
Having the customer opt in for a transactional message (such as message on 
delivery of a package) and then subscribing them to a recurring campaign 
              Unified Voice reserves the right to request proof of opt in at any time. 
 
Sending Messages Containing Inappropriate Content 
The following types of content are explicitly prohibited: 
 
Sexual or pornographic 
Considered abusive or harassing 

Firearms 
Alcohol, tobacco or illegal drugs 
Loans, loan forgiveness, credit repair, debt collection or tax related content 
Gambling 
Investment opportunities 
Unsolicited real estate enquiries such as ‘We Buy Homes’ 
Multilevel marketing 
Persistent receiving or sending of one time pass-codes from or on behalf of 
other service providers. 
 
Not Adhering to Unsubscribe Requests 
Recipients may choose to unsubscribe from any further messages from you by 
sending stop words such as STOP or UNSUBSCRIBE. These messages will be 
delivered to you automatically via a web hook. Upon receipt, you have up to 24 
hours to remove the recipient from your list. 
 

Sending a High Frequency of Messages to a Recipient 
You may not send more than 10 messages to a recipient in any 24-hour period 
unless the following conditions are met: 
 
The recipient has engaged in two-way communication over SMS such as for a 
chat feature 
The customer has explicitly opted in to receiving frequent messages 
 
Misrepresenting Your Identity (spoofing) 
You may not represent or identify yourself as another individual or business in any 
way. More specifically, you may not use the message body or the phone number in a 
way that would lead the recipient to believe you are another individual or business. 
 
Engaging in Fraud or Phishing For Information 
Sending messages with fraudulent information or phishing to get confidential 
information from a recipient is explicitly prohibited.